Help Main Street FAQs

HelpMainStreet.com is a 100% volunteer effort driving 100% of proceeds to local businesses on our platform. Thank you for your support and please stay safe!

With over 16,848 businesses on HelpMainStreet.com we have been overwhelmed with the inbound we’ve received and wanted to take a moment to answer some of our most frequently asked questions. 

What if I don’t have an online gift card?

Here’s a step by step process of how to get going:

  1. First go to the Square eGift cards page (link here). Their step by step guide will walk you through how to set up an eGift card for your business. 
  2. Once you have a gift card, use this link to submit your business to helpmainstreet.com. 
  3. If you have trouble or questions write info@helpmainstreet.com and we will get back to you as soon as possible!

What if I am a large organization (a town, a chamber of commerce, etc.) that wants to upload many local businesses at once?

If you’d like to provide a larger list of local businesses, please place them in an Excel, Google Sheet, or CSV with the following pieces of info for each merchant and email that spreadsheet to info@helpmainstreet.com:

  • Name
  • Giftcard Link 
  • Website 
  • Donation Link 
  • Link to Order Online
  • Address (full address as accurate as possible)

We will handle the rest! 

Here is an example - Link

How are local restaurants sourced and placed on the HMS website?

  • Sometimes they are sourced directly from Toast, Square or other reputable sources. 
  • Sometimes they are sourced by us but directly from a brand's website.
  • Sometimes loyal patrons submit favorite local businesses directly. 

A point of note: we don't work with questionable partners who do not allow gift card purchases to flow through directly to the business because this is counter to our mission. 

My business is not yet on the website - What do I do?

We’ve been slammed by demand and are working as hard as we can to get restaurants up on the website. Thank you for your patience as we do our best to get as many up on the website as quickly as possible. If you have questions about the status of your local business or individual submissions please email info@helpmainstreet.com.

Do you keep a portion of the proceeds purchased?

No. HelpMainStreet.com is an aggregation of links to businesses and direct links to their gift cards. We are a team of volunteers and we do not profit from HMS, nor are we taking any portion of the proceeds from the purchase of gift cards. 

Is helpmainstreet.com only for restaurants?

No. We welcome local businesses of all kinds!

How did helpmainstreet.com get started?

Here’s a link to the backstory of helpmainstreet.com

How can I make a link specific to my zip code or area?

Click this link to learn how to make a shareable link specific to your zip code or area. 

How many businesses are active on HMS? Any other key stats?

Since Launch March 18, 2020

  • Total Visitors 80,238 across 16 new countries (US, UK, Spain, Italy, Canada, UAE, Saudi Arabia, South Korea, Finland, South Africa, Australia, Japan, China, Belgium, Singapore, Greece).Unique Visitors 50,693 
  • Total Unique Visitors: 69,018
  • Merchants 121,828
  • Total Gift Card Clicks 12,165

HelpMainStreet.com is a 100% volunteer effort driving 100% of proceeds to local businesses on our platform. Thank you for your support and please stay safe!

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.